Privacy Policy

1. Introduction

Hangers for Less ("we", "our", "us") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website (www.hangersforless.com.au) or providing your personal information to us, you agree to the terms of this Privacy Policy.

2. What Information We Collect

We may collect the following types of personal information:

Name

Email address

Phone number

Billing and shipping address

Payment information (processed securely via third-party providers)

Purchase history

Information you provide via customer support or contact forms

Technical data (IP address, browser type, device info)

Information from cookies and tracking technologies

3. How We Collect Information

We collect personal information in a variety of ways, including:

When you make a purchase through our website

When you contact us via email, phone, or online form

When you subscribe to our newsletter or other marketing materials

When you browse or interact with our website (via cookies and analytics)

4. Why We Collect Your Information

We use your personal information for the following purposes:

To fulfil and deliver your orders

To provide customer service and respond to enquiries

To improve our website, services, and customer experience

To send transactional communications related to your order

To detect and prevent fraud

To comply with legal obligations

5. Tracking & Measurement Disclosure

We use tracking technologies on our website to enhance the accuracy of conversion measurement through platforms such as Google Ads and Google Analytics 4 (GA4). This may involve collecting certain first-party customer data (such as email addresses) at the point of purchase, which is securely hashed and shared with Google.

This information is used exclusively for conversion tracking and advertising attribution purposes. It is not used for personalised marketing, analytics, profiling, or resale. All data is processed in accordance with Google’s privacy standards and is solely intended to help us understand the effectiveness of our advertising campaigns.

We are committed to protecting your privacy and do not sell or disclose personal information for marketing purposes.

If you have any questions or concerns about our tracking practices, please contact us at info@hangersforless.com.au

6. How We Store and Protect Your Information

We store your personal information securely using trusted hosting and e-commerce platforms. Reasonable steps are taken to protect your information from misuse, interference, loss, unauthorised access, modification, or disclosure.

7. Sharing of Personal Information

We do not sell or rent your personal information. We may share your information with third parties only when necessary, such as:

Payment processors (e.g., Shopify Payments, PayPal)

Shipping and logistics providers

Legal or regulatory authorities as required by law

Google

All third-party service providers are required to handle your data securely and in accordance with applicable laws.

8. Access and Correction of Your Information

You have the right to request access to your personal information and request corrections if it is inaccurate, out of date, or incomplete. To make such a request, please contact us at info@hangersforless.com.au.

9. Cookies and Website Usage

Our website uses cookies to improve functionality, personalise your experience, and help us analyse site traffic. You may disable cookies through your browser settings, although this may impact your use of certain site features.

10. Marketing Communications

We may occasionally send promotional emails if you have opted in to receive them. You can unsubscribe at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. We encourage you to review it periodically.

12. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

Hangers for Less
Email: info@hangersforless.com.au
Website: www.hangersforless.com.au